Frequently Asked Questions

Web Choice (Web Choice UK Ltd) is a full-service digital agency based at Henleaze House Business Centre, 13 Harbury Road, Bristol, BS9 4PN. We were founded in 2009 and have delivered more than 1,400 projects since then. Our team designs and builds websites, web apps and online shops, and runs the SEO, paid advertising and content that help customers find them.

We cover everything a business needs to be found online and turn visitors into enquiries: web design and development, e-commerce, web apps and custom software, SEO, PPC, Meta Ads, social media management, content writing and branding. We also build business tools such as CRM and ticketing systems, add AI integrations to existing platforms, and supply data and leads. Having one team for all of it means nothing gets lost between agencies.

See all our services

Yes. Our office is in Bristol, and since 2009 we have worked with clients all over the world. Most projects are managed by phone, video call and email, so where you are based rarely makes a difference to how we work together.

Because we judge our work by the enquiries and sales it brings you, not by how it looks in a portfolio. We have been doing this for more than 17 years, across 1,400+ projects, and 97% of our clients stay with us. We are rated 4.8/5 on Google Reviews and 5 stars on FreeIndex, and you keep full ownership of the website we build for you.

Yes, for almost every business. A website works like a shop front that is open 24 hours a day, 7 days a week, 365 days a year, so customers can look at your products and services whenever it suits them. It is also the main source Google and AI search tools read when deciding whether to show or recommend your business. Whatever you sell, a good website helps you win customers you would otherwise never reach.

Both matter, but design is judged first. The moment someone lands on your site they decide whether it is worth their time, and a dated, poorly maintained site tells them your business may be the same. Many will leave and end up on a competitor's website instead. Modernising your design protects the trust your content works hard to earn.

Talk to us about a website redesign

It depends on what your website needs to do. We build on WordPress, WooCommerce, Drupal, Webflow, HubSpot, Wix and Shopify, and we also create bespoke content management systems using Laravel and PHP when your requirements are specific. We recommend the platform that suits your business and your team, rather than the one that is easiest for us.

WordPress developmentDrupal developmentCustom CMS websites

Yes. Every website we build comes with an easy-to-use content management system (CMS). You can create, edit and delete pages through an interface that feels much like a word processor, with no coding knowledge needed.

Yes. We build secure, professional online shops that make it easy for your customers to browse and buy, using platforms such as WooCommerce and Shopify or a custom build where you need one. E-commerce is an area we have a lot of experience in, and our e-commerce page explains our approach in more detail.

E-commerce website development

Yes. Alongside websites, our developers build web applications and custom software using React, Node.js, Python with Django, Laravel and PHP. Recent work includes Kelmi Intelligence, a recruitment intelligence SaaS platform we built for Sowena Group, and complex learning management systems for training providers.

Web app developmentSoftware developmentKelmi Intelligence case study

Yes. Once your website is complete, it is yours. We can hand over all the code in an electronic file as soon as the project finishes. If you would rather leave the site with us for now, you can ask for the files at any time in the future, for example if you decide to move to another hosting provider.

Web hosting is what makes your website visible on the internet. Your site sits on a web server, a computer that is connected to the internet 24/7 and runs the code and database that build each page when someone visits. A website has two parts: files, which include the code and media such as images, and a database, which stores your page content, users and other data. Without hosting, neither part can be reached by your visitors.

We can do either. We can register your domain name for you on our own secure server, or work with a domain you have already bought. If you prefer to register it yourself, you can do so through any domain registrar and simply give us access when we need it.

Yes. You can transfer your domain name to us, or away from us, at any time without restrictions. Just let us know and we will guide you through it.

Yes. We can set up email accounts that end with your own domain name, such as you@yourbusiness.co.uk, so your business looks professional in every message you send. We will also help you set those accounts up on your devices, including smartphones.

SEO (search engine optimisation) is the work that helps your website appear when people search for what you offer. Done well, it moves your pages higher in the results, brings more of the right visitors to your site and turns more of them into customers. We only use white hat SEO, the ethical approach that follows Google's own guidelines, so the rankings you earn are built to last.

Our SEO plans range from £499 to £3,000+ a month, depending on the scope of the campaign. The right level depends on how competitive your market is and how much ground there is to make up. Every plan includes monthly reporting, so you can see exactly what has been done and what it is achieving.

Yes. People now look for businesses on Google, Maps, YouTube, Reddit, ChatGPT, Gemini and Perplexity, as well as through voice assistants. We structure your website content, business details and reviews so these platforms clearly understand who you are, what you do and why you can be trusted, which makes it easier for them to show or recommend you. You may hear this called AEO (answer engine optimisation) or GEO (generative engine optimisation), and it sits alongside our SEO work.

AEO services

Google Ads, formerly known as Google AdWords, is a pay per click (PPC) advertising platform that puts your website in front of people searching for relevant keywords. You do not pay for your advert to be shown. You only pay when someone clicks it and visits your site. That makes PPC a fast, measurable way to bring in enquiries while your SEO builds up over time.

Yes. We manage social media accounts and run Meta Ads campaigns on Facebook and Instagram, supported by our content writing team. This keeps your business in front of the right audience between searches and sends more visitors back to your website.

Call us on +44 117 239 5357, email info@webchoiceuk.com or fill in our contact form. You will speak with a specialist about your goals, and we will recommend what will make a real difference to your business, with a clear quote before any work begins. There is no obligation.

Request a quote

Yes. Our in-house development team takes on outsourced website, web app and software builds, and you can contract developers from our team to work on your own projects. Because every task is different, there is no one-price package. We quote once we understand the work involved.

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