1 Do I really need a website?

When you think that a website is basically a store front that is open 24 hours a day, 7 days a week, 365 days a year, then a website becomes the most viable implementation for your business. By having an online presence customers can view products, services, and other content from your website, from the comfort of their own home whenever they want. By doing this you empower your customers and maximise the marketing potential for future ones. No matter the nature of your business, a website will help your company grow and make money on the web for you

2 What content management system do you use?

It varies depending on your websites requirements. We use the popular open-source content management systems like WordPress, Joomla, Drupal etc. If your requirements and specific and tailor-made, we can create bespoke content management systems as well.

3 Does it matter if my website looks dated, isn’t it the content that’s more important?

The moment a customer lands on your page they make a snap judgement on whether or not it is worth to spend their time on your site. If your site looks dated and as if it hasn’t been maintained then they will not waste any more time and will look for a better website and chances are that they will end up on your competitor’s website! Therefore it’s worth investing some money and time to modernise your site to a contemporary one.

4 What is Google AdWords or Pay Per Click (PPC), and how will it benefit me?

Google AdWords is a way of getting people to see your site under relevant searches keywords, but you don’t pay to be advertised, rather you pay when a customer clicks your ad, meaning that you only pay when a customer views your site.

5 Can you build e-commerce websites?

Yes, we can develop you an e-commerce site which is secure, professional and efficient, thus giving you an interface for your customers to make purchases on-line. We have vast experience in this area, please check our e-commerce page for more information.

6 What is SEO and how will it benefit me?

SEO is the ability to make your website appear on search engines under more relevant searches. If your SEO is done correctly you will appear higher up the list under search results and are more likely to gain traffic to your site. Ultimately this leads to more people buying your product, or service. We offer so-called ‘while hat SEO’- the most reliable and ethical SEO practice that is done by following Google Webmaster Guidelines so your site gets long lasting ranking and will be future proof.

7 Do you provide email accounts for my website?

Yes, we can create email accounts for you, ending with your websites domain name so you have a professional looking email account for your business. We will give you guidance and support in setting up your email accounts in various devices including smartphones.

8 Do you register domain names, or is that something I do myself?

We can register domains for you on our own secure server, alternatively we can work on a domain that you have procured for yourself. If you wish to register the domain yourself, you will have to contact a company like www.1and1.co.uk.

9 Can I transfer my domain name from another provider to you?

Yes, you can always transfer your domain name to us or away from us without any restrictions, just let us know.

10 Will I have the full control and copyright of my website?

Yes, after a website development is completed, we hand over all the code in an electronic file, if requested. If this is not required immediately and you are happy to leave the site with us, you can always get this in future if you want to move the website out to another hosting provider.

11 Will I be able to edit my website?

Yes. All our websites are provided with an easy to use Content Management System (CMS). This allows you to create, edit and delete pages of your website using an interface similar to a word processor.

12 Why do I need web hosting?

Having web hosting means you have allocated space or an entire web server. A web server is a server that runs a specialised server operating system and is accessible from the internet 24/7. A web server is needed to execute the websites source code files and execute the database so visitors can view the pages of your website. A website comes in two parts: files and a database. Files include the programming source code files that make the website work, as well as media such as images. A database stores all the important data such as the pages and their textual content, users and their details and so on.

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